Terms of service


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Terms of service

Welcome to Cmwoof.
These Terms of Service govern your use of Cmwoof and all related services provided through our website.

By accessing or using our website, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

General Conditions

By using this website, you confirm that:

  • You are at least the age of majority in your country or region

  • The information you provide is accurate and complete

  • You will use this website only for lawful purposes

We reserve the right to refuse service, cancel orders, or restrict access to our website where necessary.

Products and Services

Cmwoof specialises in dog-related products and accessories.

We make every effort to ensure that product descriptions, images, pricing, and availability are presented as accurately as possible. However, slight variations may occur due to screen settings, supplier updates, or manufacturing differences.

We reserve the right to:

  • Modify or discontinue products without prior notice

  • Limit quantities available for purchase

  • Refuse orders that appear fraudulent or suspicious

Pricing and Payments

All prices displayed on our website are shown in the applicable checkout currency.

We accept secure payments through trusted payment providers, including:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Diners Club

  • Discover

  • Apple Pay

  • Google Pay

  • PayPal Wallet

In rare situations involving pricing errors or technical issues, we reserve the right to cancel or amend orders accordingly.

Order Processing and Shipping

  • Processing time: 1–3 business days

  • Estimated delivery time: 7–12 business days

  • Free shipping is available on all products

  • Tracking information is provided where applicable

Delivery estimates are provided for guidance only and may occasionally vary due to courier delays, customs processing, weather conditions, or other circumstances beyond our control.

Returns and Refunds

Customers may request returns within 30 days of delivery, subject to our Return & Refund Policy.

Returned items must be unused and in acceptable condition.

Approved refunds will be issued to the original payment method within approximately 5–10 business days after inspection and approval.

Customers are responsible for return shipping costs unless the product arrives damaged, defective, or incorrect.

Intellectual Property

All content available on this website, including but not limited to:

  • Text

  • Graphics

  • Product images

  • Logos

  • Branding

  • Website design

is the property of Cmwoof or its respective content suppliers and may not be copied, reproduced, distributed, or used without prior written permission.

Prohibited Activities

Users must not:

  • Use the website for unlawful purposes

  • Attempt to interfere with website security or operations

  • Upload harmful code, malware, or malicious content

  • Misuse customer accounts or payment systems

  • Submit false or misleading information

Any breach of these conditions may result in account restriction, cancellation of orders, or legal action where appropriate.

Limitation of Liability

To the fullest extent permitted by law, Cmwoof shall not be held responsible for:

  • Indirect or incidental losses

  • Delays caused by shipping providers

  • Technical interruptions or website downtime

  • Losses resulting from misuse of products

Customers are responsible for using purchased products safely and appropriately.

Third-Party Services

Certain services on our website may involve third-party providers, including payment gateways and delivery partners.

We are not responsible for the policies, practices, or content of third-party services or websites.

Changes to These Terms

We reserve the right to update or amend these Terms of Service at any time without prior notice.

Continued use of the website following any updates constitutes acceptance of the revised terms.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with applicable laws and regulations.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Cmwoof
441 E 116TH ST APT 5D
New York, NY 10029
United States

Email: support@cmwoof.shop
Phone: +1 845-904-7714

Business Hours:
9:00 AM – 6:00 PM (Los Angeles Time, USA)